Terms of Service
These Terms of Service describe the general framework for professional marketing, content, advertising, SEO, email, and digital strategy services offered by Narryx Signal. Specific engagements may be governed by additional written scope, pricing, timing, deliverables, and approval terms.
1. Services
Services may include social media management, content creation, short-form video production, paid social advertising, Google Ads or PPC management, SEO services, content marketing strategy, email marketing, brand content and creative design, and integrated digital advertising campaigns. The exact service scope begins only when both parties accept a written proposal, statement of work, order, or equivalent written confirmation.
2. Client Responsibilities
Clients are expected to provide accurate business information, timely feedback, access needed for agreed work, brand assets, approvals, legal or compliance guidance applicable to the client’s industry, and payment according to the agreed schedule. Clients remain responsible for the accuracy of claims, offers, pricing, product information, regulated statements, and customer data they supply.
3. Approvals and Timelines
Project timelines depend on timely client input and approvals. If required materials, access, or decisions are delayed, delivery dates may move. Content or campaigns that require client approval may be considered approved only when confirmation is received through the agreed communication channel. Emergency or accelerated work may require separate scheduling and fees.
4. Advertising Accounts and Media Spend
Where practical, advertising accounts should remain owned or controlled by the client. Media spend is separate from agency management fees unless a written scope explicitly states otherwise. Platforms may reject ads, limit accounts, change delivery, suspend features, or adjust policies without agency control. Client payment obligations for authorized agency work are not eliminated by third-party platform decisions.
5. SEO and Organic Performance
SEO services may include research, on-page recommendations, content optimization, technical observations, and reporting. Search engines determine indexing and ranking through systems that change over time. No specific ranking position, traffic amount, indexing timeframe, or search result is guaranteed.
6. Creative Work and Revisions
Creative deliverables are developed within the scope and revision limits stated in the applicable proposal. Requests that materially change direction, volume, channel, format, or objective may require a revised scope or additional fees. Drafts, unused concepts, production files, templates, and working materials remain subject to the ownership terms of the specific engagement.
7. Intellectual Property and Licenses
Upon full payment, clients generally receive rights to final deliverables as described in the applicable scope. Third-party materials remain subject to their original licenses. Narryx Signal retains ownership of pre-existing methods, internal systems, general know-how, non-client-specific templates, and tools unless otherwise agreed in writing.
8. Confidentiality
Non-public business information shared for an engagement should be treated as confidential and used only for legitimate service delivery, administration, compliance, or professional support. Confidentiality obligations do not apply to information that is public without breach, already lawfully known, independently developed, or required to be disclosed by law.
9. Metrics, Forecasts, and Results
Projections, benchmarks, media plans, content forecasts, and recommendations are estimates based on available information. Results depend on market conditions, competition, budgets, website performance, sales execution, platform systems, audience response, and other variables. The agency does not guarantee revenue, leads, conversion rate, return on ad spend, follower growth, or other specific performance outcomes.
10. Suspension and Termination
Services may be paused or terminated for nonpayment, unlawful requests, abusive conduct, security concerns, material breach, or inability to obtain required access or approvals. Fees already earned, approved third-party costs, committed media costs, and other amounts due remain payable according to the applicable agreement.
11. Liability
To the maximum extent permitted by law, indirect, incidental, special, consequential, or speculative damages are excluded unless applicable law prohibits such limitation. Any service-specific liability limitations will be set out in the governing proposal or agreement.
Contact Information
Email: campaigns@narryxsignal.com
Address: 421 Madison Ave, Covington, KY 41011
Phone: +1 540 816 6540
Website: narryxsignal.com