Payment Policy
This Payment Policy describes general billing and payment expectations for Narryx Signal services. Exact payment schedules, deposits, recurring billing terms, media budgets, and approved expenses may be set out in the applicable proposal, invoice, or service agreement.
1. Service Fees
Fees may be billed as monthly retainers, fixed project fees, milestone payments, setup fees, recurring management fees, or other structures stated in writing. Published website pricing is provided as a starting or typical range and does not replace a project-specific quote.
2. Deposits and Advance Billing
Certain projects may require a deposit or advance payment before work is scheduled. Monthly services may be billed in advance for the upcoming service period. Production work, strategy, account setup, or campaign preparation may begin only after required payment is received.
3. Advertising Budgets
Advertising spend is separate from agency management fees unless expressly included in writing. Clients may pay platforms directly or fund approved media budgets through another agreed arrangement. Clients are responsible for maintaining sufficient platform billing capacity and for charges generated by authorized campaigns.
4. Third-Party Costs
Software, stock assets, creators, photographers, video production, printing, data providers, subscriptions, plugins, landing-page services, or other external items may require separate client approval and payment. The agency may require advance funding before committing to third-party costs.
5. Invoices and Due Dates
Invoices are due according to the date or payment terms shown on the invoice or accepted proposal. Clients should raise billing questions promptly so they can be reviewed before a due date. A good-faith billing inquiry does not automatically suspend unrelated undisputed amounts.
6. Late or Failed Payments
If payment is late, declined, reversed, disputed without basis, or otherwise not received, Narryx Signal may pause work, scheduled production, campaign management, publishing, reporting, or other services until the account is brought current. The agency is not responsible for performance effects caused by a payment-related pause.
7. Taxes
Quoted fees generally exclude taxes unless stated otherwise. The client is responsible for applicable sales, use, value-added, withholding, or similar taxes, except taxes imposed on the agency’s net income.
8. Refunds and Credits
Refunds and credits are governed by the Cancellation & Refund Policy and any more specific written agreement. Payment of an invoice confirms the client’s acceptance of the billed work or reserved service capacity subject to applicable dispute rights.
Contact Information
Email: campaigns@narryxsignal.com
Address: 421 Madison Ave, Covington, KY 41011
Phone: +1 540 816 6540
Website: narryxsignal.com